Now your showroom is open what social distancing procedures have you put in place?
- Strictly appointment only
- Maximum 2 people per appointment
- Maximum 2 appointments at a time
- Social distancing floor signage
- Sneeze screens to give protection to staff and customers
- Additional customer parking
- Vehicles fully disinfected before appointment
- PPE available including steering wheel and seat covers
- No test drives (you now get 7 days and up to 150 miles. If it's not for you for any reason, you can return the car and receive a full refund)
- Staff training on social distancing
- All sales documentation is done by e-signature so no paperwork
Can I reserve a car online?
Yes, you can reserve a car you would like for only £99 online. This reserves the car for you. To reserve a car within a car specific page, select 'Click to reserve'. We will then contact you to discuss the options available to you.
How far will you deliver?
We are now offering nationwide delivery, free within 75 miles.
How do you guarantee a contacless delivery service?
The interior of the car will be disinfected as will keys and any documents and our delivery agents will be wearing PPE and maintaining social distancing.
How will I get an understanding of the quality of the car?
Video calls available. Our expert staff are on hand to offer a video call where they will guide you around your vehicle of choice. No robots here, we're real people with many years of experience.
What if I get a problem with my car during lockdown?
We offer a nationwide warranty with European breakdown cover for up to 3 years for you to use, our workshops are also available for our customers to use.
How can finance be arranged?
Arrange remotely with our panel of lenders offering very competitive deals for both cars and commercials.
Can key/ essential workers come to site?
We can meet key/ essential workers at our site by appointment only, making sure we adhere to social distancing.
Will my car be prepared properly?
We are working to government guidelines which allow us to continue to operate at our preparation centre, your car will be prepared to our usual high standards.
How will you price my part exchange?
We will request the information required to offer a professional remote valuation. We will complete a physical check at the point of handover.